At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

What You’ll Do

We are looking for an experienced Sr. Benefits Analyst to join our growing Benefits Team within our People Operations organization. This role will be based in the US and report into the Team Lead, Benefits. You’ll be responsible for end-to-end administration of our existing US and Canada benefits programs. as well as partnering to get new locations up and running as we continue to expand our rapidly-growing, global team.

Responsibilities

Serve as AMER benefits liaison, responding to inquiries from employees, managers, and the People Team.
Partner with our vendors, brokers, and cross-functional teams including Payroll, HRIS, People Team, Legal, Procurement, IT Security and Finance to ensure smooth operation of our benefit programs in the US and Canada.
Assist with compliance efforts related to employee benefits, including ensuring adherence to federal, state, and local regulations (e.g., ERISA, ACA, HIPAA).
Support the preparation and filing of required benefits-related reports, such as Form 5500 and ACA filings.
Identify, assess, and analyze gaps and deficiencies in our current offerings and administration processes, and make recommendations for improvements.
Develop and execute communication plans for program launches or changes including events, email campaigns and managing content on our benefit portals
Work closely with the HRIS team to manage the Workday benefits module.
Document and maintain administrative procedures for assigned benefits processes.
Collaborate with Team Lead and consultants/brokers to conduct benchmark analysis to identify trends in industry and competitors to provide competitive and cutting edge benefits on a global basis.
Complete regular audits to ensure employee benefit coverage and payroll deductions are accurate.
Conduct benefits orientation sessions for new hires to explain available benefits options and enrollment procedures.

Who You Are

We are looking for someone who has previous benefits experience, with a passion for customer service, and knows their way around a spreadsheet.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field preferred (or equivalent work experience).
3-5 years US benefits administration and analysis, preferably experience working for a US based multinational company
Ability to remain organized and work on multiple simultaneous projects.
Intermediate / advanced proficiency in Excel and spreadsheets, including pivot tables, basic calculations, VLOOKUPs, and compiling, organizing and analyzing multiple data sets.
Ability to learn quickly and apply knowledge to problem solve.
Bonus points for experience administering leave of absence programs.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $72,000 and $83,700/year with an expected On Target Earnings (OTE) between $80,000 and $93,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

What We Offer

Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location — find out more here .

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About Braze

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In 2024, we ranked #3 on Great Place to Work UK’s Best Workplaces (Large), #3 on Fortune Best Workplaces for Parents (Small and Medium), #13 on Great Place to Work UK’s Best Workplaces for Development (Large), #14 on Great Place to Work UK’s Best Workplaces for Wellbeing (Large), #14 on Fortune Best Workplaces in Technology (Small and Medium), #26 in Great Place to Work UK’s Best Workplaces for Women (Large), #31 in Fortune Best Workplaces (Medium), and #37 in Fortune Best Workplaces for Women.

We were also featured in the Top 10% of US News & World Best Companies to Work For, Top 100 Great Place to Work UK’s Best Workplaces in Europe (Medium), and in Built In’s Best Places to Work.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you .

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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Senior Benefits Analyst