Job Description

General Summary:

The Associate Director, Sales Planning & Incentive Compensation serves as the Lead for Incentive Compensation, the Global Healthcare Entity Master (GHEM), CRM (Salesforce), Data Management and Quality, Ad Hoc and Recurrent Analytics, and Field Performance Measurement and Reporting.

Key Duties and Responsibilities:

Develops and maintains IC plan business rules
Develops IC plan summary and communication materials
Trains field forces on IC plan elements
Develops quarterly sub-national goals
Runs reports and calculates payouts
Develops and administers sales contests
Acts as an advisor and coach for and collaborates with the governance team(s)
Maintains data governance standards, policies, and procedures
Monitors data quality scorecards
Manages data services vendors
Trains internal teams on processes and procedures, including the CRM application
Collaborates with Global Information Systems (GIS) team regarding implementation of fixes and enhancements
Partners with Sales and Marketing teams to manage and administer content update requests
Manages HCP-to-Center affiliations and CF center master data attributes
Create reports and dashboards
Manages the mobile analytics application
Manages the commercial data warehouse (CDW) - vendor communication, business rules and data sources
Manages data aggregation vendor – communication, business rules, and data sources
Manages patient transaction master data file
Monitors data supplier quality - accuracy, timeliness and completeness
Reviews data quality scorecards in collaboration with Trade team partners
Coordinates sourcing of commercial data - enforces "single version of truth"
Partners with Forecasting & Analytics team to deliver weekly performance content to commercial leadership team
Responds to ad hoc data inquiries from internal stakeholders
Manages mobile iPad sales performance application
Coordinates delivery of reports to Sales and Marketing teams
Responds to field inquiries and investigations
Trains field forces on reports and business acumen regarding analytics
Creates HCP and CF Center segmentation
Develops territory call plans
Ensures data accuracy and completeness
Maintains data governance standards, policies, and procedures

Knowledge and Skills:

Experience with data vendors, external customers, and field teams
Significant experience with incentive compensation models
Extensive knowledge of master data management (MDM) processes
Strong familiarity with CRM, especially Salesforce
Significant experience with query tools (MicroStrategy, Tableau, Excel) against a database to analyze data quality and content
Extensive knowledge of data warehouse architecture, data modeling, and data integration techniques
Experience with data vendors, external customers, and field teams
Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint and Microsoft Project)
Strong analytical, problem solving, and communication skills including ability to communicate effectively across all levels of the organization

Education and Experience:

Bachelor's Degree required
Typically requires 6-8 years of direct experience with pharmaceutical data; sourcing, integration, analysis, and reporting

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

Vertex Pharmaceuticals

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Associate Director, Sales Planning and Incentive Compensation (CF)