Senior Workers Compensation Analyst (Analyst II - CPPW)

About the position:

Job Appointment: Full time

Work Schedule: Monday – Friday; Alternate Schedule May Be Available

Work Location: Hybrid - The current schedule for this position is hybrid. Employees are expected to work on-site 50% of the time. The City is reevaluating a return-to-office (RTO) policy which could change in-person requirements with notice. The hiring manager for this position will have more up-to-date information at the time of all verbal/contingent offers. In-person work will be conducted at The Portland Building located at 1120 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, click here.

Benefits: Please check our benefits tab for an overview of benefit for this position

Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees

Union Representation: This classification was recently recognized as represented by a new labor union, City of Portland Professional Workers (CPPW). Terms and Conditions are currently being negotiated as part of a new CPPW collective bargaining agreement.

To view current labor agreements, please click here. 

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume.

Position Summary

The Senior Workers Compensation/Disability Analyst for the Risk Management Division of the Business and Finance Service Area is responsible for analysis and adjudication of complex Oregon workers compensation claims. 

This position 

• Performs analysis, investigations and other case management functions to determine whether injuries and illness are occupationally related,
• Establish the level of compensable benefits in accordance with state legal requirements
• Facilitate employee return-to-work as soon as medically appropriate.
• Perform responsibilities with a significant degree of independence and application of sound professional judgment in reaching determinations that are fair and compassionate to employees while protecting the city from unnecessary costs.   

Have a question?

Contact Information:

Anna Morgan, Senior Recruiter

Bureau of Human Resources

anna.morgan@portlandoregon.gov

Applicants must specifically address and demonstrate in their responses to the supplemental questions and résumé how their education, training and/or experience, meets each of the following minimum qualifications: 

1. Working knowledge of Oregon Revised Statutes Chapter 656/Workers' Compensation and related Oregon Administrative Rules.
2. Experience interpreting and understanding medical terminology, anatomy, care and treatment of occupational injuries.
3. Skill in calculating disability benefits and setting reserves in accordance with accepted reserving practices and standards accurately.
4. Experience negotiating return to work issues, litigation, settlements, and claim resolution.
5. Skill in analyzing claims and preparing clear and concise reports while maintaining effective working relationships with clients.
6. Experience with electronic record keeping using Adobe Pro and other applications.

Applicants must also possess the following:

• A current Oregon Workers Compensation Claims Examiner certification by the time of appointment.
• A valid State Driver's License and acceptable driving record at time of hire.

STEP 1: Apply online between March 10 – March 24, 2025

Required Application Materials:

• Resume
• Answer to the Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

• If you wish to request Veteran's Preference, please submit your veteran documents (e.g., DD214-Member 4, VA Benefit Letter) by the recruitment's closing date.

We have recently updated our veteran preference process. Starting March 3rd, 2025 If you made the eligible list and met the eligibility to receive veteran preference, you will no longer need to submit veteran documents for future recruitments.

If you need to update or remove your veteran preference for a specific recruitment or from your master profile, please contact the recruiter listed in the job announcement.

Application Tips:

• Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
• Your résumé should support the details described in your responses to the supplemental questions.

• How We Determine Pay: The City of Portland is covered by the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying.  It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.

• Do not attach any additional documents.
• Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
• You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage using AI to generate ideas and then tailor them to reflect your own experiences and skills. 
• All applications must be submitted via the City's online application process. 
• E-mailed and/or faxed applications will not be accepted.

Step 2: Minimum Qualification Evaluation: March 25th to April 7th

• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
• Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
• Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of April 7th

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. 

Step 4: Selection (Interview): Mid-Late April

• Hiring bureau will review and select candidates for an interview

Step 5: Offer of Employment: Late April to Early May

• Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. 

Step 6: Start Date: Early/Mid-May

• A start date will be determined after all conditions of employment have been met.

*Timeline is approximate and subject to change.

Click here for additional information regarding the following:

• City of Portland Core Values
• Recruitment Process - Work Status
• Equal Employment Opportunity
• Veteran Preference
• ADA, Pregnancy, and Religious Accommodations